Information Management

What is information management?

Information broadly describes facts and data that people use in the course of their day to day work. Information Management is about the effective management of information of an organisation.

This takes people, process, technology and good governance.


Why is information management important?

Information as a vital resource is well recognised, in NSW Government, in business and industry. The NSW Department of Education operates within a whole-of-government context, its policies and activities are aligned with the whole of Government ICT Strategy, which emphasises the importance of managing information for better services.

NSW Government ICT Strategy (link to NSW Office of Finance and Sevices)

Information Management Strategy

The Department has recently launched its Information Management Strategy . This outlines priority initiatives that will drive better teaching and learning practices, greater transparency and better value from initiatives.

Information Management Strategy (pdf, 1.4Mb)

Information Management Roadmap (pdf, 1Mb) 

Information Management Strategic Overview (pdf, 1.4Mb)

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Good governance is at the core of effective information management. Governance focuses on people, policies, and processes and is guided by relevant legislation.

Information Management Strategy (pdf, 1.4Mb)

Quality, useful data is a result of purposeful collection in line with quality standards. It is also mindful of the privacy guidelines.

Documents related to this outcome are currently in development.

Classifying and organising information makes for easy identification and retrieval and use.

Documents related to this outcome are currently in development.

Information as an asset is protected to ensure its integrity, and is underpinned by information security and privacy management.

NSW Government Digital Information Security Policy

Privacy Management Plan 

About Privacy - a slide pack resource for staff

Information use considers how information and data can be utilised, analysed, synthesized, evaluated and interpreted. 

Business Intelligence (link to CESE BI page)

Business Intelligence Strategy Phase 2 2016-2020 (PDF, 1MB)


Active sharing of information is an important principle of the NSW government. This facilitates efficient use of available information.

DEC Open Data Policy (pdf, 0.5Mb)

NSW Education Datahub

Appropriate storage, and disposal and archival of data is an important part of managing information.

Documents related to this outcome are currently in development.

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To request an accessible (WCAG, Level AA compliant) copy of a CESE publication, please telephone 1300 972 196 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .